Your Direct Debit payments happen automatically once the timing, amount, and frequency for paying as per your Advertising Contract are established. Our staff will be in contact in the next few days to confirm this with you.
What is Direct Debit?
Direct Debit is a means of payment where you give permission to a company to collect an agreed amount of funds from your Bank Account or Credit Card.
Why is Morn Pen Mag Pty Ltd implementing Direct Debit?
Direct Debit is the preferred method of payment for our HOLIDAY Mornington Peninsula and Eat.Drink Mornington Peninsula publications. It provides a secure and convenient payment method for customers in these annual and bi-annual publications. It eliminates the need to pay one ‘large’ payment as it is spread over many months into weekly or monthly instalments.
When are the start and finish dates?
Generally, the start date will be the Wednesday after you have accepted your Advertising Contract and the finish date will be the publication date of the last booking on this contract.
Why has our business partnered with STRIPE?
STRIPE is a leading direct debit billing company and they have been reliably debiting accounts for over 10 years. We have been using STRIPE for our online photos, Mornington Peninsula Magazine subscriptions and Eat.Drink book sales for many years. We rely on their excellent service to give customers peace of mind.
Why pay by Direct Debit?
Direct Debiting your bill saves time and gives you the peace of mind to focus on other things, without the hassle of bill stress or worrying about forgetting to pay.
You don’t need to do anything other than ensure your account has enough funds to cover the payment when it’s due.
How much will be deducted?
Morn Pen Mag Pty Ltd will only deduct the exact amount of your agreed Advertising Order in the publications that you have booked into. Once these are paid in full the Direct Debit will cease. Refer to your Advertising Order/s for all details of your booking/s. After we have set-up your Direct Debit you will receive a confirmation email of the $ amount of each Direct Debit, and the start and finish dates. You will also receive an email ‘receipt’ after each Direct Debit has been made.
Why did I receive an invoice from Morn Pen Mag Pty Ltd?
The invoice for your entire spend will be generated at time of booking and emailed to you. This will clearly say that the invoice is being paid by Direct Debit and each payment will reduce the amount owing until it is paid in full.
What if I want to change my booking or add to it?
Please contact us on 9708 8222 to make any changes to your bookings. The Direct Debit can be updated to your new size or new booking.
Will this give Morn Pen Mag Pty Ltd access to your account?
No, Direct Debit does not give anyone access to your account. Direct Debit merely authorises STRIPE to request and process payments from your bank as agreed.
What if I decide to change banks or credit cards?
Simply advise us and will provide you with a new online form for you to insert your new account details. Should your card ‘expire’ during the course of the Direct Debit schedule we will be in touch to get new details.
How can I reconcile a problem with a Direct Debit payment?
Issues with Direct Debit are quite rare and are usually rectified immediately. Just contact us and we will correct the problem.
What if I don’t have enough money in my account to cover the Direct Debit payment?
If you do not have enough funds, the transaction will fail which requires additional administration and yields additional bank costs. Unfortunately, STRIPE is unable to absorb these costs and applies a fee of $8.80 for these failed transactions. This fee is debited 7 days after the failed payment.
Is it safe to pay my bills by Direct Debit?
Direct Debit is one of the safest ways to pay your bills, especially with STRIPE. STRIPE is PCI Compliant, maintaining the gold standard in data security. By paying with Direct Debit, you reduce your paper trail and opportunity for personal information to be accessed.
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